Support
How to play, what to do when something breaks, and how to reach us.
Need help right now?
Email info@fiftify.com — we respond within 1–2 business days.
For data-erasure requests, the fastest path is running /forget-me directly in Discord.
Commands
/start
Start a new game in the current channel. Bovio picks a secret 4-digit code with no repeating digits.
/guess <number>
Submit a 4-digit guess. Bovio replies with bulls 🐂 (right digit, right spot) and cows 🐄 (right digit, wrong spot).
/daily
Play today's global daily challenge. Same puzzle for everyone, resets at 00:00 UTC.
/stats
See your personal stats: games played, win rate, current streak, best attempts per difficulty.
/leaderboard
See the top players in this server. Premium servers also get tournament rankings.
/giveup
Abandon the current match in this channel. The code is revealed; the round is marked as abandoned in stats.
/help
Inline command reference, plus links to this page and the legal docs.
/forget-me
Erase all your personal data from Bovio. Immediate, irreversible, no questions asked. What gets erased.
FAQ
How do Bulls and Cows work?
Bovio picks a secret 4-digit code where all digits are different (e.g. 7314). On each /guess you submit a 4-digit number and Bovio tells you:
- Bulls 🐂 — digits you got right and in the right position
- Cows 🐄 — digits in the code but in a different position than your guess
Use the feedback to narrow down possibilities. The game ends when you hit 4 bulls.
Can multiple games run in the same server?
Yes — Bovio runs one active match per channel on the free tier. Use different channels for parallel matches. Bovio Premium adds parallel games within a single channel.
Can anyone in the channel play, or just the one who started it?
Anyone in the channel can /guess on the active match. Guesses are credited to whoever submitted them, and personal stats reflect contribution per user.
When does the daily challenge reset?
Every day at 00:00 UTC. The puzzle is the same worldwide. Your attempt counts only once per day per user.
How do I subscribe to Bovio Premium?
Subscribe from the Bovio listing in Discord's App Directory, or by running /premium in a server you administer. Discord handles the payment. The subscription is per-server and covers everyone in that server.
How do I cancel Bovio Premium or get a refund?
Cancel auto-renewal from Discord User Settings → Subscriptions. For refunds, see the Refund Policy — 3-day window if premium features have not been used.
What data does Bovio store about me?
Only your Discord user ID (a number, not your username), the guild/channel IDs of games you participate in, and the guesses you submit with their bull/cow counts. No usernames, avatars, IPs, emails, or messages other than slash command arguments. Full details in the Privacy Policy.
How do I delete all my data?
Run /forget-me anywhere Bovio is installed. It immediately deletes your user record, all your guesses, your stats, and your daily-challenge attempts. The action is irreversible and requires no confirmation by us.
Bovio is offline or commands aren't working — what now?
Try these in order:
- Check Discord's status page — most outages are platform-wide.
- Wait 60 seconds and retry — slash commands sometimes need to re-register after a deploy.
- Kick Bovio and re-add it from the App Directory. Your stats are tied to your Discord user ID, not to a particular install.
- If still broken, email info@fiftify.com with the guild ID and a description of what's happening.
I think I found a security vulnerability.
Please report it privately to info@fiftify.com before any public disclosure. Include reproduction steps and impact. We aim to acknowledge within 2 business days.
Resources
Contact
Fiftify Inc.
1111B S Governors Ave, STE 23190
Dover, DE 19904, USA
Email: info@fiftify.com